Disney Bundle $10/month perk with Unlimited mobile plans FAQs

The Disney Bundle is the "Something for Everyone" streaming solution from The Walt Disney Company. With the Disney Bundle, you get access to thousands of movies, hit series and exclusive sports.

The Disney Bundle is:

• Disney+(No Ads) - The best stories in the world from Disney, Pixar, Marvel, Star Wars, National Geographic and more. All ad-free.
• Hulu (With Ads) - Huge streaming TV library of current hits, full seasons, movies, FX on Hulu and groundbreaking Originals.
• ESPN+ (With Ads) - Get closer to the sports you love with exclusive access to thousands of live and archived events, replays, ESPN+ originals and the complete 30 for 30 library. Plus, premium articles and fantasy tools included with your subscription.

Access each service separately with the Disney Bundle subscription.

Note: For help  managing a Disney Bundle on us promotional subscription, visit our Disney+, Hulu, ESPN+ promotional subscription FAQs.

When you have Unlimited Plus or Unlimited Welcome*, you can get the Disney Bundle through Verizon for $10/month. A $14.99/month value.**

One Disney Bundle perk is available per eligible line. Subject to Terms & Conditions.

*If you have Welcome Unlimited you can also add perks in My Verizon. Welcome Unlimited is no longer available to add to your account.
**Based on the current $14.99/month that Verizon Disney Bundle subscribers pay for the bundle.

The Disney Bundle $10/month perk is available when you have Unlimited Plus and/or Unlimited Welcome*.

*If you have Welcome Unlimited you can also add perks in My Verizon. Welcome Unlimited is no longer available to add to your account.

You can choose the Disney Bundle perk when you select Unlimited Plus and/or Unlimited Welcome*. We’ll help you set up your Disney+, ESPN+ and Hulu accounts.

Or when you have Unlimited Plus and/or Unlimited Welcome,* you can add the perk later anytime in My Verizon.

For step-by-step perk enrollment instructions visit: My Verizon App - Manage Perks or My Verizon Website - Manage Perks.

Note:

• Only Account Owners andAccount Managera can add and remove perks. Anyone on the account can activate perks. Learn about managing account roles.
• When you’re adding perks, you won’t be able to view or add any perks that your line’s phone plan isn’t eligible for.

*If you have Welcome Unlimited you can also add perks in My Verizon. Welcome Unlimited is no longer available to add to your account.

Yes. Here’s what happens when you have a Disney Bundle, Disney+ and/or ESPN+ subscription through Disney or ESPN.

When you buy and activate the Disney Bundle perk, your existing subscription(s) is automatically paused. If you cancel the Disney Bundle perk, your previous subscription(s) resumes.

Note: To be sure you can manage any existing Disney, Hulu and/or ESPN subscriptions, you must use the same email address to activate your new Disney Bundle perk subscription as you did to enroll in the original subscription(s).  

Yes. Here’s what happens when you already have a Disney subscription through Verizon.

• Existing Disney+ or the Disney Bundle subscription - When you switch all eligible lines to Unlimited Welcome or Unlimited Plus* and enroll in the Disney Bundle perk, your existing subscription is automatically replaced.
• Existing Disney+ (No Ads) or the Disney Bundle paid subscription - When you switch all eligible lines to Unlimited Welcome or Unlimited Plus* and don’t enroll in the Disney Bundle plan perk, your existing subscription continues.
• Existing Disney+ 6-month offer - When you switch all eligible lines to Unlimited Welcome or Unlimited Plus* and don’t enroll in the Disney Bundle plan perk, you lose any remaining time on the 6-month offer. Your Verizon account is charged $10.99/month or then-current price (plus tax where applicable).
• Disney Bundle included with your Verizon plan - When you switch all eligible lines to Unlimited Welcome or Unlimited Plus* and don’t enroll in the Disney Bundle plan perk, the Disney Bundle is no longer included with your plan. Your Verizon account is charged $14.99/month or the then-current price (plus tax where applicable).

If lines on your account remain eligible for the Disney+ 6-month offer or the Disney Bundle Inclusion offer, those lines continue to receive the offer until you switch to an ineligible plan. Offers may end without notice and are subject to separate terms.

Note: To be sure you can manage any existing Disney, Hulu and/or ESPN subscriptions, you must use the same email address to activate your new Disney Bundle perk subscription as you did to enroll in the original subscription(s).


*If you have Welcome Unlimited you can also add perks in My Verizon. Welcome Unlimited is no longer available to add to your account.

Yes. Here’s what happens when you have a Disney Bundle, Disney+, and/or ESPN+ through a third party (e.g., Apple, Google, Amazon, etc.).

When you buy and activate the Disney Bundle perk, the Disney Bundle perk doesn’t automatically replace or pause that subscription. After you enroll in the Disney bundle perk and complete account setup, you’re sent an email about how to manage your existing subscription.

You’re still billed for your existing subscription through the third party until you follow the emailed instructions.

Note: To be sure you can manage any existing Disney, Hulu and/or ESPN subscriptions, you must use the same email address to activate your new Disney Bundle perk subscription as you did to enroll in the original subscription(s).  

Yes. Here’s what happens when you already have a Hulu subscription.

Existing Hulu (With Ads), Hulu (No Ads), Hulu + Live TV, Hulu (No Ads) + Live TV or Disney Bundle subscription, billed by Hulu - The Disney Bundle perk won’t automatically replace that subscription.

After you enroll and complete account setup of all 3 streaming services that are part of the Disney Bundle perk, you’ll see a credit from Hulu on your billing statement for an amount equal to the then-current retail price of Hulu (With Ads), for as long as you maintain an eligible subscription through Verizon.

Note:

• Unless otherwise directed, to receive any credit, existing subscribers must complete Hulu account setup through the link provided by Disney+.
• Existing Hulu (With Ads) and Hulu (No Ads) subscribers billed directly by Hulu may need to manage add-ons to complete Hulu account setup.

Subscribers to one of Hulu’s Live TV plans or the Disney Bundle billed directly by Hulu must cancel or switch their base plan to the Hulu (With Ads) or Hulu (No Ads) plan to complete Hulu account setup.

Annual Hulu subscribers must cancel their Hulu subscription in order to complete Hulu account setup; cancellation will forfeit the remainder of the annual subscription period and will not be entitled to a refund.

Hulu subscription billed through a third party, you must manage your account and wait until the end of your billing period to complete Hulu account setup. You will continue to be billed for your existing Hulu subscription until you manage your account.

If you don’t have an existing Hulu subscription at the time you enroll in the Disney Bundle plan perk, you won't be able to switch your plan or purchase add-ons offered by Hulu while enrolled.

Note: To be sure you can manage any existing Disney, Hulu and/or ESPN subscriptions, you must use the same email address to activate your new Disney Bundle perk subscription as you did to enroll in the original subscription(s).

You can access Disney+, Hulu and ESPN+ movies and TV series on devices including personal computers, mobile phones and tablets and connected TV devices. To learn more about what devices are supported on each service visit:

• Disney+ - What devices and platforms are supported by Disney+?
• Hulu - Hulu supported devices.
• ESPN+ - What are ESPN+ supported devices?

You must activate your perk subscription before you can access Disney+, Hulu, and ESPN+. You can then access streaming content by:

• Supported devices - Downloading the apps for Disney+, Hulu, and ESPN+.*
• Desktop computers - Sign into your Disney+ account on a web browser. From here, choose Account in the top right, then My Services. Access Hulu or ESPN+ by choosing Stream Now.
• Signing into your accounts on a web browser:
  • Disney+
  • Hulu
  • ESPN+

*Content from one app can’t be played on the other apps (e.g., you can watch Disney+ shows on the Disney+ app but not on the ESPN+ app).

When you’re streaming with:

• Disney+ - 4 devices can stream at the same time.
• Hulu - 2 devices can stream at the same time.
• ESPN+ - 3 devices can stream content at the same time. For Pay Per View (PPV) events, 2 devices can stream at the same time.
   

When you add the Disney Bundle perk to your Unlimited Plus and/or Unlimited Welcome* mobile plan line:

• Billing and access starts when the eligible plan line is active and you enroll in the perk.
  
• The $10/month charge appears on your monthly mobile account bill.
  
  

The perk renews automatically until you cancel it. You can cancel your perk subscription anytime through My Verizon.

*If you have Welcome Unlimited you can also add perks in My Verizon. Welcome Unlimited is no longer available to add to your account.

If you cancel your Disney Bundle perk, you can use the subscription until the end of the perk subscription period. The $10 charge for that month isn’t refunded or prorated.

For step-by-step perk unenrollment instructions visit: My Verizon App - Manage Perks or My Verizon Website - Manage Perks

Here’s what happens if you change your eligible Unlimited plan*. If you:

• Change the line with the perk from Unlimited Welcome to Unlimited Plus (or vice versa) your perk won’t change.
  
• If you cancel your qualifying Verizon plan then going forward you'll no longer get the Disney Bundle for $10/month. The perk is canceled.

You can change or cancel anytime through My Verizon.

*If you have Welcome Unlimited you can also add perks to that plan. Welcome Unlimited is no longer available to add to your account.

If you cancel Verizon service your perk is canceled. The $10 perk charge isn’t refunded. You can use each perk until the end of the perk subscription period, then the perk cancels. Re-enroll anytime.

If you suspend your service during the perk subscription period, you keep the perk and continue to be charged $10/month.

If you suspend your service at the end of the subscription period, the subscription does not renew and you won’t have access to the Disney Bundle subscription.

You can contact:

• Verizon Customer Support for questions about eligibility, enrolling in the perk or charges on your Verizon bill.
• Disney+ Help Center for questions about Disney+.
• ESPN+ Help Center for questions about ESPN+.
• Hulu Help Center for questions about Hulu.